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July 3rd, 2014

AndroidTablet_June30_AEach year, usually in late May or June, Google holds I/O, their annual developers' conference. At this conference, Google highlights what they are working on and what you can expect from the tech giant in the coming months. This year's I/O was held on June 25 and 26, and at the keynote the company talked at great length about their upcoming version of Android.

Coming soon: A new version of Android

It's true that you can pretty much guarantee a new version of Android to be announced at I/O. This year, Google was true to form and spent the better part of the whole keynote speech talking about the upcoming changes expected with the next version of Android - Android L. Why Android L? Well, the latest version of Android to date is 4.4, codenamed: KitKat. It makes sense that the next big release of Android will start with the letter L. At this time however, it has not been assigned a dessert related name like the other versions of Android because it is still in development.

Names aside, there were a number of interesting changes talked about by the Google staff. Here are five that business users of Android devices will be interested to know about.

1. Material design - A drastic change to the UI

Practically one of the first things talked about, regarding Android L at least, was a newly designed UI or User Interface. In fact, when released, this will be the biggest change to the look of Android since the Ice Cream Sandwich update in 2011. Powering this change will be a new look Google calls material design.

Material design creates a drastically different look from existing versions of Android. This will bring a flatter design with lots of rounded elements and softer edges that will extend to all versions of Android - tablets, phones, Chromebooks, and even Google's apps themselves. From this, it appears that Google wants to extend Android to other devices and it will do so by implementing a card-based design. These cards will play a front-and-center role with Android L, and according to Google they will be able to scale to meet screen size and dimensions. This means that one app will be able to work on different devices, without the need for a specific tablet, or phone version.

From the demo of material design that Google played, the new UI looks great. It looks clean, modern, and more colorful than ever before. If you are wondering what this design will look like when it comes to apps, take a look at the latest version of the Google+ app for Android, it has already been switched over to reflect the upcoming new style from Google. Or, check out this YouTube video from Google that highlights what the material design UI will look like.

The company also showcased a number of new changes to the UI that will make Android even easier to use. One of the biggest was how the apps interacted. Using the new version, the presenter searched for a restaurant and one of the search results was to an app installed on the phone. Tapping on it opened the app, without you having to close the results, to be able to then search for the restaurant. Overall, this will be a big change in the way Android looks and interacts with other apps.

2. Improved notifications

While a drastic change to the UI is pretty big news, Google wasn't content to just redesign the look of Android. They also showcased an improved notifications function. In current versions of Android, you need to unlock your device and swipe down from the top of the screen to view your notifications which are displayed in chronological order.

In Android L, your notifications will be viewable, and actionable from your locked screen. For example, if you get a new SMS, you can read it directly from your phone's screen, without having to unlock the device and open the relevant app or notifications center.

The other big change will be to how your notifications are displayed. Google is going to take a different approach to this and instead of showing these chronologically, it will display notifications sorted by relevance and importance.

Finally, Google will fix one of the biggest annoyances with Android - if you are working in an app, say giving a presentation, and you receive a call your device will no longer close the presentation and open the phone dialer. Instead, it will show what Google calls a 'Heads Up Notification'. This is a small notice displayed on top of the app that you currently have opened. In the example shown, a game was being played when someone called. Instead of the game closing, you saw the call info hover on top of the app. You could answer, hang up or even send a quick auto-reply SMS (e.g., I am busy, will call you back later) without the current app being closed.

3. Trusted environments

Having a screen lock on your device, such as a pattern or number lock, is essential for all users. This is one of the best ways to ensure that others can't physically access your device and the data within. While screen locks are a security must, there are times when they are more of an inconvenience than anything.

Take for example during a presentation. If you are using your Android device to show a slideshow, and pause for a time on one slide, long enough for your phone's screen to switch off, it is a hassle to unlock the screen and reopen the app.

Google's fix for this is a feature which establishes a trusted environment or device e.g., an Android smartwatch or your Office Wi-Fi. When you are in range of the watch, or the Wi-Fi connection, your device will automatically be unlocked and accessible without having to enter your PIN or code.

Move out of range however, and your device will lock, requiring the PIN or swipe code to unlock. This could be a useful feature for many businesses, especially those who use Android devices on a regular basis.

4. Deeper ties with Chrome and the Web

Many Android users utilize the recent app button on a regular basis. With one tap of the button, usually located on the bottom right of your device, or by pressing the home button, you can open previous apps. With the introduction of Android L, this will also show tabs that you have open in Chrome. This could be useful, especially if you use Chrome on your desktop and want to quickly access the same page on your device.

5. Business oriented APIs

The API, or application programming interface, is an essential part of the mobile device. It is the API that specifies how different apps should work together. With Android L, Google will include some business oriented APIs, with the most important being a set that allows both personal and business data to exist on the same device, without being mixed. In other words, you will be able to use a personal device for work, likely without mixing accounts, something which the BYOD crowd should find incredibly useful.

When can we expect Android L to arrive?

As of the writing of this article, there is no set release date for Android L. During the keynote numerous mentions were made of it being released sometime in the fall. Bear in mind that this is for Nexus, Google Play, and likely new devices released just after Android L. When, or if, it will be made available for other users is unknown, but likely won't be until early next year.

In the meantime, keep reading our blog for updates. And, if you have any questions regarding Android in your business please give us a shout today.

Published with permission from TechAdvisory.org. Source.

July 3rd, 2014

GeneralHealthCare_July03_AA strategy commonly used in manufacturing and aviation offers the potential for better health care at lower cost, according to a recent report.

That strategy - systems engineering - is an interdisciplinary approach to designing and managing complex systems.

According to "Better Health Care and Lower Costs: Accelerating Improvement Through Systems Engineering," a report from the President's Council of Advisors on Science and Technology (PCAST), the key is the use of tools such as alerts and checklists that adjust for the human factor.

It’s worked in many industries. As one example of using systems engineering, U.S. commercial airlines have reduced fatalities significantly since the 1960s, with the risk of dying now one in 45 million flights. Similar gains have been seen in space stations, satellites, and education.

Now forward-thinking physicians are embracing systems engineering with the same level of devotion. Simply having doctors and nurses in an I.C.U. make their own checklists for what they thought should be done each day decreased the average length of stay by half.

According to the PCAST report, systems engineering, with an emphasis on high-quality data to assist health-care providers and measure progress, is the wave of the future in health care. Contact us today to learn more about how our services can help your practice.

Published with permission from TechAdvisory.org. Source.

July 3rd, 2014

AndroidPhone_June30_AGoogle Docs is becoming an increasingly popular tool for many business users, especially due to the fact that the solution offers a powerful suite of productivity apps like Docs and Slides. Earlier this year, these apps went mobile, with Google releasing standalone mobile versions of Docs and Sheets. The popular presentation creation app Slides was missing however, with Google explaining that it would be released 'later'. Well, Google has delivered on their promise and released a Google Slides app for Android devices.

What exactly is the Google Slides app? I thought it was part of Google Drive...

As many who use Google Apps know, productivity apps like Slides, Docs, and Sheets are part of Google's cloud storage app - Drive. If you have used the Drive app on your phone or tablet, you likely also know that you can create, edit, and share documents via this app.

This development is an effort to extend the capabilities of Drive, while simultaneously making it easier for users to access their individual files. For example, if you are a heavy user of Slides it can be a little annoying and time consuming to open the Drive app, search for the file you want, open it, and start editing. Now, if you have the app installed you can open it for immediate access to your related files, in this case Slides.

The key here is to think of the Slides app as a branch of the Google Drive App, as all of your files are still linked to Drive. Create a presentation using the Slides app and it will show up automatically on Google Drive as well as in the app. This app has all the same features as the Drive version, it is just that the app has been specifically written for mobile devices and designed for ease of use.

What can I do with this app?

As we stated above, the main focus of the Slides app is to allow you to create and edit presentations from your Android device. As such, there are a number of useful features:
  • The ability to create and edit presentations offline. As long as you have accessed a Slides presentation while online, it will be made available for you to open and edit offline as well. You can also save individual presentations to your device's hard drive and have the file updated when the presentation is.
  • Advanced sharing features. You are able to share your presentation from a mobile device and have users on their devices or computers collaborate on the same file.
  • Automatic saving of presentations created and edited on the Web. As long as you have an Internet connection, changes made to files via the app will be synced with Google Drive and reflect on all versions of the presentation. If you are offline, the changes will sync when you are next online.
  • The ability to open, edit, and save Microsoft PowerPoint presentations directly from the app. This is a big feature, largely due to the fact that many businesses use PowerPoint instead of Slides. What this means for you is that you can view these files without PowerPoint installed on your device.
  • Full editing capabilities. You are able to create slides, add text, edit slide order and the overall format of your text and slides.
  • Present directly from your device. You can run presentations on your device or connect to a projector using adapters that can usually be purchased for your device.

Where can I find the Slides app?

This app is available now on Google Play. To install it you can:
  1. Open the Google Play app on your device.
  2. Press the magnifying glass and type in Google Slides.
  3. Tap on the app and select Install.
  4. Open the app when it has been installed.
When you open the app, you should see all of your slides related to your Google account pop up in the app.

If you are looking to learn more about Google's apps on your Android device contact us today to see how we can help ensure that you get the apps your business needs most.

Published with permission from TechAdvisory.org. Source.

July 3rd, 2014

HealthcareIT_July03_AThe compliance date for ICD-10 is farther away than it once was, but it’s still coming — and health-care practitioners should be moving forward with preparedness plans, if the results of a recent survey are any indication.

The survey — which questioned physician practices, hospitals, payers, vendors, and others — was conducted by eHealth Initiative and the American Health Information Management Association (AHIMA).

It found that most health-care organizations are using the extra time afforded by the delay of ICD-10 compliance to October 15 to invest, train, and test. Most organizations said they're ready for testing, but some are more prepared than others. Around 40 percent of respondents said they'd start end-to- end testing by the end of 2014, and 25 percent reported that they’d begin by the end of 2015. And, to minimize productivity loss, 68 percent of respondents said they will conduct additional training, with 31 percent hiring more coders to help with the transition.

Concerns about ICD-10 remain, however. One pertains to preparedness, with 45 percent of respondents reporting that they don't have a good sense of their partners' readiness. Another pertains to financial impact, with 38 percent of respondents saying they thought their revenue will decrease, and 14 percent saying they think it will stay the same. Only 6 percent think it will increase.

Clearly, while the ICD-10 transition seeks to improve accuracy of claims and quality of care, not everyone has a clear plan to derive value from it. But now, it seems, is the best time to prepare. We recommend that you contact us today to learn more about how we can help ensure that you are ready for ICD-10.

Published with permission from TechAdvisory.org. Source.

July 2nd, 2014

SocialMedia_June30_ALinkedIn, while lacking some of the clout of Facebook, is still one of the most powerful social networks for business owners and managers who want to connect with their peers. Like many other networks however, in order to be noticed you should not only simply have a profile, but create one that is strong. The question many ask is: How exactly do you go about achieving this?

In this article we will go over eight important steps you need to take in order to build the perfect LinkedIn profile. In fact, we came across a great infographic on Link Humans that could be a big help when following these steps. We strongly suggest you take a look at this when building your profile.

Step 1: Establish your profile

While you don't have to join LinkedIn, it is a good idea if you are looking to connect with other business owners and colleagues through a more professional, business style networking oriented social network. If you do want to connect at this level, the absolute first thing you need to do is to create a profile. This can be done by:
  1. Going to LinkedIn's website (linkedin.com).
  2. Clicking on Join Today.
  3. Entering the relevant information on the following page. We recommend using the name the majority of your customers and clients know you by and your work email address. Personal email addresses are fine if you don't want to fully represent your company.
  4. Selecting Join LinkedIn.
If you use your Facebook account for business, you can also sign up using your Facebook account. Just follow steps 1. and 2. above and click Sign Up with Facebook. You will be asked to log into your account (if don't already have Facebook open in another tab on your browser) then approve the account access rights. Once you've done this you should see your basic profile pop up.

Step 2: Select an appropriate picture

LinkedIn is a work-related network, and to that end you will need to present the right corporate image; this means uploading a professional profile photo. This image should clearly show your face and be cropped to show mainly your head and upper body. The background should be clear or unobtrusive, allowing you to be the main focus.

If you don't have any professional head shots, it might be a good idea to get some taken. Most photographers can snap a few for you, and will be able to provide you with information about how to pose and dress for the shots.

You can add an image to your profile by:

  1. Logging into your profile.
  2. Hovering over Profile which is located in the menu bar at the top of the screen.
  3. Clicking on Edit Profile followed by the camera icon at the top of your profile.
  4. Pressing Change photo and then selecting the image you would like to use as your profile picture from a file on your hard drive.
  5. Ticking Save to set your picture.
The reason a good picture is more important than on other networks is because it has been proven that profiles with professional looking pictures are easier to find and also enhance the potential that other members will want to connect or even recognize you.

Step 3: Fill in your basic information

Once you have a great picture set on your profile go back to the editing screen and add your basic information. This includes your name, role, location, and company. Also, click on the Edit Contact Info tab to the right-hand side of your basic information section. Add as much contact info as you feel comfortable with; we recommend your email address and company website at the very least.

Step 4: Determine who your main audience will be

Before you begin to fill in your profile, you should take time to determine what the purpose of this profile will be. Will it be used to find new colleagues? Or will it be used to connect and communicate with your colleagues? Or, will it used to find prospective clients? Each reason will determine what information you should include in your profile along with the relevant keywords.

For example, if you would like to find new employees you can tailor your profile to show what you do in your job and what makes it so great. You can then also come up with more relevant keywords to use in your content. For example, using the words 'career' and 'job' and including in your summary information about who you are looking for will definitely attract prospective hires. However, this profile likely won't attract colleagues or clients.

Don't feel that you have to limit yourself to one set function however. For example, there are many crossover terms that both clients and prospective employees will search for. So, if you want to use your LinkedIn profile for more than one reason, take some extra time and try to figure out which keywords and ideas you think will work well. The great thing about LinkedIn is that you can always edit everything at any time. So, if you want to switch your audience, you can easily do so by simply editing parts of your profile and changing keywords.

Step 5: Write a solid summary

The summary of your LinkedIn profile is a place where you highlight who you are. Take time to craft this so that you can showcase what you do and your main strengths. Be sure to use relevant industry and position specific keywords and terminology that you believe your audience will be searching for, as this language will make your profile easier to find in searches.

The key here is to write a summary that not only explains what you do and your experience, but showcases who you are. Use active language like 'I', 'my', and 'me', and be sure to include a way for people who don't have a LinkedIn profile to contact you - usually an email, link to your website or a phone number.

Step 6: Add your past and present positions

Once your summary is finished, you should move onto your current and past positions. This section should reflect your resume and highlight the experience you are talking about in your summary. It would be helpful to try and work in some of the keywords you used in the summary or identified earlier in order to really make your experience really stand out.

Chances are you aren't looking for work, so you can deviate a little from your resume here, and highlight what you do best, or how you can help your audience best. Feel free to leave out points that may not be 100% relevant or interesting e.g., how many people you manage, sales goals, etc.

Step 7: Start connecting

Once your profile is mostly complete with experience and a summary, you can start looking for people to connect with. Start by searching for people that you know or work with on a regular basis and inviting them to connect.

Next, join a few groups that are related to your position and industry. These can be found by hovering your mouse over Interests which is located in the menu bar near the top of the window. Select Groups from the menu that drops down and then select Find a group from the right-hand side of the page that opens. Some groups are private and will require you to ask to join them, but don't be afraid of sending in your request.

Once you have joined some groups and started to make connections be sure to be active on the network. It will help to join in on conversations held in your groups and post content on a regular basis. And, if you meet new clients or people don't be afraid of looking them up on LinkedIn and asking to connect with them!

Step 8: Work on your awards and recommendations

Finally, start recommending people that you know. You can do this by going to a colleague's profile and scrolling down to their Skills and Endorsements section. Find skills that you know they possess and press the + Endorse button beside the skill. Most people will also do this for you as well.

If you have won awards in the past, be sure to include these as well, especially if they are relevant to your intended audience. Just be sure to pick the awards that really highlight your skills, as an Employee of the Month award may not be the most relevant.

From here it's really just a matter of tinkering with your profile on a regular basis. Be sure to be active and ensure that your profile really reflects who you are. Doing this will create a stand-up profile you can be proud of.

Looking to learn more about LinkedIn and how to use it for your business? Contact us today to see how we can help.

Published with permission from TechAdvisory.org. Source.

Topic Social Media
July 1st, 2014

Office365_June30_AMicrosoft's cloud-based Office 365 is quickly becoming the go-to solution for many business owners looking for a familiar yet feature rich office suite. The great thing about Office 365 is that there are almost always updates being introduced that you don't have to buy or even install. One downside with this however is not knowing what updates are coming in the near future. In mid June, Microsoft set about changing this with their Office 365 roadmap.

The Office 365 roadmap

Earlier in 2014, Microsoft announced that they would be moving to a faster rollout schedule for their popular software solutions like Office 365. This means that we can expect to see updates for some software being introduced on a fairly regular basis.

Because of this, it would help to know exactly what Microsoft is working on and when you can expect an update or introduction of new features. To cover this, Microsoft has recently announced an Office 365 roadmap that covers what the company is doing in relation to the business oriented version of Office 365.

You can view the roadmap on this Microsoft website which has been designed to showcase the status of features based on:

  • Launched - Features that have been completed and implemented in various Office 365 apps. These features should be accessible to all Office 365 for Business users.
  • Rolling out - Features that have finished development and are ready to be implemented to the various apps but are not accessible to most users at this time, but will be in the near future.
  • In development - Features that Microsoft developers are working on or testing, but aren't ready to be implemented.
  • Canceled - Features that have been canceled; developers are no longer working on these, and they won't be implemented into Office 365 apps.
When you visit the roadmap site, you can click on the different sections and see the recent features that are relevant to each. For example, if you click on Launched, the recently launched features will drop down. Click on one to see a brief overview of the feature, along with a link to learn more.

This can be a useful site for businesses, especially if you rely on Office 365's features and are interested in which new ones will be introduced. We should stress however that the features listed on the site are relevant only for Office 365 for Businesses and Enterprises. Private and Home users may not necessarily see these features introduced.

Office 365 First Release program

For those users who look at the Rolling Out section of the roadmap site, and would like to have access to fully tested and supported features that are just about ready to roll out, Microsoft has also introduced a new program called First Release.

This program allows Office 365 for Businesses and Education users to sign up and gain access to upcoming features two weeks or more before they are introduced. If you would like to sign up for this program, you can do so as long as you are the admin of your account. If you are the admin for your Office 365 accounts, you can enable First Release by going into the Service Settings area from your management console. You should see an option to enable First Release, which you need to tick to turn on.

Once this is enabled you should be notified within a month letting you know that the first batch of early features is ready to implement. Microsoft has noted that the features implemented early via First Release will apply to the Office 365 user experience, SharePoint Online and Exchange Online. At this time, other apps like Lync Online will not be part of the program, but you can probably expect this program to expand to cover other apps in the coming months and over the next year.

Both the roadmap and First Release features could prove useful for power users of Office 365. If you are looking to learn more about these concepts and how Office 365 can be used successfully in your business, contact us today to see how we can help.

Published with permission from TechAdvisory.org. Source.

June 25th, 2014

iPhone_June23_ALook around the office at the mobile phones your colleagues are using. There is a good chance that the most common phone is Apple's iPhone. Known for its usability and sturdy build it is simply the favorite choice for many users. In early June, Apple introduced the latest version of the operating system for iPhone users - iOS 8. When it is pushed to devices in the fall, there will be a number of new features introduced, including an improved Notification Center.

About the iPhone's Notification Center

The Notification Center feature was introduced with the release of iOS 5 and is available on every Apple mobile device. The idea behind it is that it can show you an overview of alerts and updates from specific applications. On iPhones and iPads this is an area where all of the most important information can be accessed quickly.

You can access your Notifications Center by swiping down from the top of your screen. When it is open you will see three views:

  • Today - Important information about the day, including upcoming calendar events, the weather, and other relevant information.
  • All - All alerts, including emails, messages, and updates from apps like Twitter.
  • Missed - Notifications that you have missed in the past 24 hours.
If you tap on any notification or alert, the app associated with it will be opened and allow you to view the content or update in full. For example, when you get a new email, Notification Center will alert you and show who it's from and even some of the content. Tapping on the message will open the Mail app, allowing you to interact with it directly from the main app.

For many users, this is among the most useful iOS features, but many have commented that it feels unfinished. Sure it provides a way to quickly access important information but it is largely static and limited in use. Apple aims to change this with the release of iOS 8.

Notification Center's iOS 8 update

When Apple introduced iOS 8 in early June, they announced that the Notifications Center will be getting widgets that will help make the Center even more functional - providing you with greater information all in one place. Those who have used an Android device before are likely well aware of widgets. These tiny versions of apps display useful information without having to open the app itself.

For example, on Android devices you can add an email widget to your main screen that allows you to read and reply to emails directly from your home screen without having to open the full version of the app.

Apple has decided to take another path with the implementation of widgets, instead baking them into the Notifications Center. With iOS 8, you will still be able to swipe down to access your Notifications Center, only now there will be way more information. In the example Apple demonstrated, there were widgets showing the latest scores of a baseball team and eBay auctions that you could bid on directly from the screen, without having to open the eBay app.

Of course this was just a demo, but you can bet that when iOS 8 is launched, you will start to see useful apps updated with widgets that you can add to Notification Center. If for example you use a note app like Evernote, there is a good chance that you will be able to create or edit a note in the Notification Center, without having to open the app itself.

It is clear that with the impending update, Apple is striving to implement a better and easier way for you to interact with your phone. For many business users this will mean less time having to open apps and search for the information they need. It will be interesting to see what business-oriented apps developers come up with next in terms of making the iPhone an even more effective business device.

Contact us today to learn more about the iPhone and how it can help improve your business.

Published with permission from TechAdvisory.org. Source.

Topic iPhone
June 24th, 2014

Facebook_June23_ASocial media platforms have become a useful tool for businesses to increase reach, as well as draw in potential customers, whether through advertisements or online campaigns. One of the most popular social media platforms, Facebook, is starting to roll out extended video and frequency buying capabilities to help businesses achieve better market penetration. The real question is: What is it and how does it work?

What is Video Views Objective?

Following the introduction of video metrics and Premium Video Ads, Facebook has now introduced expanded video capabilities, called Video Views Objective. This feature will enable businesses running video ads to choose video views as an objective for their campaigns. In short, this allows businesses to take advantage of two solutions to direct Facebook users to additional content. All businesses will be able to plan their campaigns using the traditional broadcast model of reach and frequency.

Video Views Objective (VVO) will be added to Facebook’s Ads Create Tool, Power Editor, and its ads application-programming interface. Ads created using VVO will automatically be optimized to be shown to targeted Facebook users who are most likely to view videos across devices. This will allow businesses to take people on a deeper journey with their brand by encouraging them to take action right after they have watched a video, and sending them a targeted brand message later on.

How does this help businesses?

As mentioned earlier, you will be able to encourage those who have viewed your videos to view additional content with two new solutions. Firstly, businesses who work with a Facebook account representative can create audiences of people who have already watched their videos. Ads can be created for those specific groups to help move them from awareness to affinity and consideration of the brand’s product or service.

A second way businesses can encourage increased engagement is by adding a call to action, which invites people to learn more and visit a specific destination, such as a page on their website, after viewing a video.

You can also gain more control over the number of people who will view your videos by utilizing reach and frequency buying. This will predictably manage audience sizes and the number of times your ads are shown to these audiences. Traditional broadcast ad campaigns are planned and bought by focusing on the number of people you can reach and how many times you can reach them. This helps align Facebook media delivery with the reach and frequency levels that deliver business results.

Facebook is a versatile tool in that it can be used to exhibit a business's core values, as well as enhance customer engagement and experience. Looking to learn more about Facebook for business? Call us today for a chat.

Published with permission from TechAdvisory.org. Source.

June 20th, 2014

Office_June18_AMicrosoft Outlook, though commonly known to be an email application, also has a wide range of other useful functions to handle business matters. Among these is its ability to store up names, email addresses, and details of contacts from a local directory or the user’s server. The significance of creating an address book is obvious when it comes to detecting email recipients but it is also useful in organizing your company’s client list.

Since Outlook's Address Book is the go-to application for many distribution lists, email addresses, and other important contact details, knowing how to use it can be really useful. However, before you create a new address book, it is a good idea to keep in mind that Outlook Address Book is NOT your list of contacts but a collection of different folders containing different sets of contacts.

This does sometimes confuse, so to help you understand more easily, here are the types of address books you can create in your Outlook profile:

Global Address Book

This can only be used in conjunction with a Microsoft Exchange account. Global address lists are a collection of all the names connected to your account in Microsoft Exchange Server.

Outlook Address Book

This is used interchangeably with Contacts although they are different in context to each other. Your Outlook Address Book is a collection of your contacts with details added in the e-mail and fax number fields.

Internet Directory Services (LDAP)

The Lightweight Directory Access Protocol, or LDAP, is used to find email addresses that are not in your local directory. This can only be accessed with the use of a steady Internet connection.

Third-party address books

You can set up address books from third party service providers through their given setup program.

To create an address book for a specified list of clients you can:

  1. From the Info tab, go to File then click Account Settings.
  2. Two options will be listed in the dropdown menu – Account Settings and Social Network Accounts. Choose Account Settings and click Address Books from the pop-up window.
  3. Tick on New then Add Account.
  4. In the Add Account dialog box, more options will appear – Internet Directory Service (LDAP) and Additional Address Books. Choose Additional Address Books and click Next to continue.
  5. You will be directed to the next window with options Outlook Address Book or Mobile Address Book. Mobile address books will create a list of names with the mobile number field filled in. Choose between the two and hit Next.
  6. Your chosen type will be automatically saved to your Outlook profile and to be able to use this, you will have to restart your program first.
Outlook Address Book not only helps sync your business database to several applications but also makes the client database organization an easy task. Understanding how to work this to your advantage can really help streamline and organize your contacts.

We can help you apply better technology tools to your business, so get in touch!

Published with permission from TechAdvisory.org. Source.

June 19th, 2014

androidtablet_June18_AOver the past few years, the rise of Android work apps has led to an evident increase in the number of Android tablet users. But when you’re eagerly installing apps like Evernote or Skype, how much time are you likely to spend reading through the required permissions before you accept them? Probably not enough. To ensure safety, as well as to help maximize your Android tablet’s efficiency, it’s time you familiarized yourself with checking app permissions as well as knowing about common permissions you’re likely to come across.

Checking app permissions

Head into Settings on your Android tablet, go to Apps and then tap on any app and scroll down to the bottom of the page to see the permissions that have been granted. Note that you are not able to switch individual options on or off, so it’s all or nothing.

However, there are various third-party apps you can install to give you a better look and more control over app permissions. One of those apps is SnoopWall, which once installed will set itself as an administrator to comprehensively audit and manage the security setup on your tablet.

Common permissions 101

Modify, delete, and read storage: This gives an app permission to access the storage on your device in order to save and edit files. Most apps will require some kind of access, if only to keep temporary logs on your device. Keep in mind that any app with these permissions can also access your public folders like your photo gallery as well as your music folder.

Find and use accounts on devices: Facebook, Twitter, and Google accounts are often integral to the way you use your phone, letting you send a Tweet from anywhere and upload photos onto your Facebook account at any time. This permission simply gives an app the ability to tap straight into these accounts to make life easier for you. Bear in mind that the app can potentially access any information stored in the account in question.

Full network access: Most apps require some kind of Internet access, whether it’s for software updates, syncing, or retrieving data from online sources. Full network access is used when retrieving adverts to display, but as with most permissions, you’re relying on the app in question to use this privilege responsibly.

Phone status and identity: This permission enables apps to recognize when a call comes in and gives you the chance to answer it by pausing the current app in the background.

Prevent tablet from sleeping: When your tablet goes into sleep mode, it can interrupt certain processes such as data being written to the internal storage. This permission enables an app to keep your device awake while important system tasks are being carried out. It can also be used by video players to keep the screen on.

Read and send text messages: There are countless apps that want to replace your tablet’s SMS functionality, and this permission is used to automatically scan your incoming texts for authorization codes (used where two-step authentication is involved). This is another classic example of a permission that can be very useful or very worrying. It is vital that you make sure that the app asking for this permission has a clear use for it.

Read your contacts: While a whole range of apps ask for it, this isn’t something you want to give away without good reason. The ability to share content with your friends in some way is often the underlying purpose for this permission, but also so that the app can quickly auto-complete the names of your contacts whenever required.

Sticky broadcasts: This permission is all about the way apps communicate with each other. Android treats each app as if it were a separate user: broadcasts enable these apps to talk to one another (sometimes without your knowledge), and the stickiness controls how long they hang around in the device’s memory for. If an app wants to communicate something to other apps or to Android a long time after the event, it then uses a sticky broadcast.

There are plenty of other permissions to consider but these are the ones you’ll run into most frequently on your Android tablet. It’s important that you pay attention to app permissions in relation to new apps as well as apps you’re already using to ensure your tablet’s security.

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Published with permission from TechAdvisory.org. Source.